Privacy Policy

1. Purpose and scope

This Privacy Policy describes how Reel to Reel ("we," "the studio") collects, uses, stores, and protects personal data from visitors of reeltoreelaudio.com and clients who contract our mixing, mastering, and stem mastering services, in accordance with Brazil's General Data Protection Law (Lei nº 13.709/2018 — LGPD).

2. Who is the data controller

Reel to Reel, represented by Josimar Cabral (operating under the Avila Vogel brand), an individual (sole proprietor), based in Barra Velha, Santa Catarina, Brazil, is the controller of personal data processed through this site and the contracted services.

Contact channel for privacy matters: studio@reeltoreelaudio.com.

3. What data we collect

4. How we use your data

• —Evaluate your quote request and prepare a commercial proposal
• —Generate the service agreement, once a quote is approved
• —Perform the contracted mixing/mastering/stem mastering service
• —Send operational communications related to your project (confirmations, status updates, file delivery) by email
• —Comply with legal and tax obligations

5. Legal basis for processing

Processing of the data described in this policy is based, as applicable, on:

• —Performance of a contract or pre-contractual procedures (art. 7, V, LGPD) — for quote, contract, and production data
• —Consent of the data subject (art. 7, I, LGPD) — for non-strictly operational communications, when applicable
• —Compliance with a legal or regulatory obligation (art. 7, II, LGPD) — for tax-related data

6. Who we share your data with

We do not sell personal data to third parties. We share data only with service providers that operate the studio's technical infrastructure, strictly to enable the contracted services:

• —Cloudflare (United States/global network) — site hosting, database, and file storage
• —Resend (transactional email delivery) — confirmations and notifications about your project

7. Storage, security, and retention

Audio files and project data are stored in a cloud environment with access controls. Data and files (including stems) are kept for up to 6 (six) months after final project delivery, after which they are deleted, except for data that must be retained longer due to legal or tax obligations.

8. Your rights as a data subject

Under art. 18 of the LGPD, you may request, by contacting studio@reeltoreelaudio.com:

• —Confirmation that processing exists and access to your data
• —Correction of incomplete, inaccurate, or outdated data
• —Anonymization, blocking, or deletion of unnecessary data or data processed in violation of the law
• —Portability of your data to another provider
• —Deletion of data processed based on consent
• —Withdrawal of consent, when applicable

9. Cookies

The site may use essential technical cookies for its operation and, if traffic analysis tools are added in the future, performance/analytics cookies.

10. Changes to this policy

This policy may be updated periodically. The current version is always available at reeltoreelaudio.com/en/privacy, with the date of the last update indicated.

11. Contact

Questions about this Privacy Policy or about how your data is processed can be sent to studio@reeltoreelaudio.com.